Reyna is our Customer Service Manager with four years of experience and counting in the same field. She worked with major American companies in customer support. Reyna's aim was to exceed customer satisfaction goals in a consistent manner.

Most of the time she specializes and is responsible for educating other customer support representatives after hiring and during seasonal upticks. Reyna uses her positive attitude and tireless energy to encourage others to work hard and succeed. She is inspired daily by her husband and their two kids.

In her free time, Reyna likes to watch K-dramas and documentaries. She is also fond of digital reading and home cooking with her kids.

She believes in the Latin phrase: "carpe diem" and even has a tattoo of it on her right arm. This literally means "pluck the day," to express the idea that we should enjoy life while we can.